Careers

Founded in 1976, Vector Laboratories has led the market for labeling and detection products used by researchers in immunohistochemistry and adjacent segments. Over the past 40 years, our products have enabled progress in biomedical research and medicine and have been cited in over 300,000 publications worldwide.  Vector Laboratories was acquired by Maravai Life Sciences in April 2016. Maravai’s mission is to build a transformative life sciences product company by acquiring outstanding businesses and accelerating their growth.

Vector Laboratories maintains a friendly and collaborative work environment that fosters creativity and personal growth.  We offer full time employees a competitive salary and a comprehensive benefits program.  Vector Laboratories is an equal opportunity employer.

Thank you for your interest in joining the Vector Laboratories team.

We have the following positions available

Customer Service Representative

Job Description

Vector Laboratories is seeking a Customer Service Representative to join their team. This role is responsible for acting as a liaison between customers and Vector Laboratories. Accurately process customer orders via email, phone, and fax using the NetSuite MRP system. Answer phones, provide product/services information, escalate emerging problems that customers might face with accuracy and efficiency, along with miscellaneous office tasks.

Vector Laboratories offers a competitive salary and bonus package.
Vector Laboratories is an EEO Employer.

Responsibilities

  • Respond to incoming customer inquiries
  • Process email, phone, and fax orders into the NetSuite MRP system
  • Correspond with customers via email and phone
  • Provide world-class customer service; follow-up with clients as appropriate
  • Ensure customer satisfaction via active listening; handle complaints with tact and diplomacy
  • Inform management chain of complaints, issues, etc. with product(s) or service
  • Promote Vector products through special offers, cross selling, and/or upselling as appropriate
  • Process refunds, exchanges, and/or credits
  • Process Bulk Orders under direction of CS management
  • Follow SOPs, along with directions from Manager
  • Suggest departmental efficiencies
  • Various miscellaneous office tasks
  • Other duties as assigned 

Qualifications

  • Associates Degree/equivalent & 2+ years of experience post-high school
  • Excellent writing & English communication skills, both in-person & over the phone.
  • Ability to work in a team environment
  • Computer data entry skills, along with MS Office Suite (Outlook, Word, Excel) skills
  • Familiarity with NetSuite system preferred
  • Life Sciences experience preferred
  • Ability to navigate a multi-line phone system
  • Ability to follow communication procedures, guidelines and policies
  • Ability to read and follow written instructions
  • Ability to multi-task
  • Ability to work with diverse personalities
  • Strong organizational skills

Education

Associates Degree or equivalent & 2+ years of experience post high school

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Digital Marketing Manager

Job Description

Vector Laboratories (part of Maravai LifeSciences) is looking for an innovative and results-driven digital marketer to develop and execute digital marketing programs for our organization. Location: San Diego (CA) or Burlingame (CA) Vector Laboratories (part of Maravai LifeSciences) is a leading developer and provider of reagents used by researchers in protein labeling and detection. We offer competitive wages and a full benefits package including medical, dental, vision, LTD, and a retirement plan. Vector Laboratories (part of Maravai LifeSciences) is an EEO Employer.

Responsibilities

Responsibilities include but are not limited to: 

  • Plan, execute, and measure all digital marketing activities, including lead nurturing, marketing automation, email, SEO/SEM, display online advertising, social media and web.
  • Define and expand the CRM segmentation strategy and targeted marketing lists.
  • Maintain, enhance and optimize Vector Laboratories website.
  • Develop and maintain a metrics dashboard to track performance of digital channels and campaigns.
  • Collaborate with external agencies and partners to generate customer-centric content (including video) that increases customer engagement and builds brand loyalty.
  • Provide digital marketing support as needed for other companies in the Maravai LifeSciences portfolio.

Qualifications

  • Required: BS degree or higher in Life Science field with 2+ years’ experience in digital marketing.
  • Prior digital marketing experience in Life Sciences, Clinical, Diagnostics.
  • Experience managing marketing budget and ROI optimization.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Preferred Skills

  • Experience in SEO/SEM, marketing database management, email and social media.
  • Must be comfortable with HTML programming.
  • Knowledge of website platforms (Magento preferred).
  • Experience with search analytics (Moz, SEMRush etc.) and optimization.
  • CRM (Salesforce) expertise / certification desired.
  • Solid knowledge of marketing automation software (Pardot preferred).
  • Experience in optimizing landing pages, user funnels and A/B testing.
  • Experience with website analytics (Google Analytics, CrazyEgg etc.).
  • Excellent communication & copywriting skills with proven ability to clearly convey complex ideas and data in email, web copy, video, and other mediums.
  • Thrives in a fast-paced environment that requires successful management of multiple projects and resources concurrently and with high attention to detail.

Education

BS degree or higher in Life Science field with 2+ years’ experience in digital marketing.

Apply Now

Laboratory Associate II

Job Description

Vector Laboratories is seeking a Laboratory Associate II is responsible for manufacturing Vector's labeling and detection products using routine and advanced procedures and documenting all work in production batch records using established good documentation practices. The Laboratory Associate II operates and maintains a variety of laboratory equipment. Must have knowledge of laboratory safety and practices as well as experience with techniques such as spectrophotometry, protein labeling and conjugation, and chromatography. The Laboratory Associate II follows established procedures and works under general supervision on assigned tasks.

Vector Laboratories is a rapidly growing biotech firm in Burlingame, CA that offers competitive wages and a full benefit package including medical, dental, vision, LTD, and a retirement plan.

Vector Laboratories is an EEO Employer.

Responsibilities

 

  • Manufactures reagents and product according to ISO 9001/2015 requirements and established procedures 
  • Documents all manufacturing steps as they are performed using good documentation practices
  • Performs column purification/chromatography, protein conjugations, and kit reagent preparation using manual and automated procedures
  • Performs in-process testing as required
  • Drafts and revises manufacturing and ISO related documents as needed
  • Maintains, calibrates and validates production equipment using established protocols
  • Supports non-conforming material investigation as directed
  • Works with hazardous materials following specified safety precautions
  • Maintains inventory control of raw materials and supplies using proper labeling and computerized systems
  • Assists in inventory control of raw materials and supplies
  • Assists in bottling and kit packing as needed
  • Maintains a clean, orderly and safe laboratory environment following health and safety guidelines 
  • Performs other duties as assigned

 

Qualifications

  • A minimum of 4 years directly related experience or equivalent combination of education and experience
  • Understanding of ISO 9001:2015 requirements and procedures desired
  • Ability to work with animal and human-derived materials
  • Ability to troubleshoot routine and some non-routine procedures and techniques
  • Ability to clearly communicate ideas, reasoning, and conclusions across functional departments both verbally and in writing 
  • Demonstrated ability to work well under pressure and time constraints while maintaining a high level of work quality 
  • Ability to lift 25 lbs unassisted

Education

BS or BA degree in Chemistry, Biochemistry, Life Sciences or equivalent combination of education and experience.

Apply Now

Manufacturing Supervisor

Job Description

Vector Laboratories is seeking a Manufacturing Supervisor responsible for supervising the manufacturing team in the filling and kitting of laboratory reagents in accordance with established ISO 9001/2015 procedures. This position ensures on-time delivery of finished goods, implements policies and procedures and recommends improvements in production methods, equipment, operating procedures and working conditions. The ideal candidate will be experience with automated and semi-automated filling and labeling equipment. This is a hands-on position that requires both manual and semi-automated filling and kitting activities in addition to the supervisory function. This role requires familiarity with ERP and Quality systems.

Responsibilities

  • Supervises the daily activities of the department and ensures adherence to ISO 9001/2015 procedures and on-time delivery of packaged products
  • Selects, develops and evaluates employees to ensure efficient operation of the department.
  • Ensures effective employee relations through coaching, problem resolution and employee development
  • Balances quality, productivity, safety and morale to achieve positive results and continuous improvement in all areas
  • Reviews records and performs work orders/ release
  • Collects performance metrics and works to defined objectives
  • Creates and revises documentation according to document control practices
  • Performs manual and semi-automated filling, labeling and kitting activities
  • Represents the department at planning meetings
  • Identifies and implements process improvements.
  • Maintains inventory control of reagents, equipment, and supplies using proper labeling and computerized systems.
  • Identify potential issues in the production process; report findings to management and members for resolution or participate in troubleshooting.
  • Other duties as assigned

Qualifications

  • 3 – 5 years manufacturing experience at a supervisory level preferably in an ISO and/ or cGMP certified facility
  • Experience with automated filling and labeling equipment
  • Proven record of consistently meeting production deadlines
  • Excellent verbal and written communication skills
  • Proficient in Microsoft Office, spreadsheets, database and reporting tools. NetSuite experience preferred.

Education

AA or equivalent

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Senior Digital Marketing Manager

Job Description

Vector Laboratories (part of Maravai LifeSciences) is looking for an innovative and results-driven digital marketer to identify, implement, and measure customer acquisition and customer retention growth programs. This role will have ownership to establish the processes and drive the execution of next-generation digital marketing programs for our organization.

As a Senior Digital Marketing Manager, you will be responsible for leading and executing integrated multi-channel campaigns with a focus on driving pipeline creation. You will plan, execute, and report on campaigns to drive qualified leads. You will be creative, have a collaborative work ethic, strong attention to detail, data-driven decision making and a passion to deliver campaigns that drive the growth and health of our company.

Location: San Diego (CA) or Burlingame (CA)

Vector Laboratories (part of Maravai LifeSciences) is a leading developer and provider of reagents used by researchers in protein labeling and detection. We offer competitive wages and a full benefits package including medical, dental, vision, LTD, and a retirement plan.

Vector Laboratories (part of Maravai LifeSciences) is an EEO Employer.

Responsibilities

Responsibilities include but are not limited to: 

  • Develop digital marketing strategy and create actionable and integrated digital marketing programs to drive growth.
  • Plan, execute, and measure all digital marketing activities, including lead nurturing, marketing automation, email, SEO/SEM, display online advertising, social media and web.
  • Identify, implement, test, measure and optimize new growth tactics and marketing channels.
  • Define and expand the CRM segmentation strategy and targeted marketing lists.
  • Maintain, enhance and optimize Vector Laboratories website to improve conversion, average order value, customer retention and lifetime value.
  • Drive personal and targeted content via a multi-digital channel strategy to bring in high quality marketing qualified leads (MQLs) and nurture these leads into sales ready leads.
  • Develop and maintain a metrics dashboard to track performance of digital channels and campaigns.
  • Manage projects, resources and timelines in order to meet objectives on time and on budget.
  • Collaborate with external agencies and partners to generate customer-centric content (including video) that increases customer engagement and builds brand loyalty.
  • Liaise with third party publishers, online product aggregators and channel partners to increase brand visibility.
  • Provide digital marketing support as needed for other companies in the Maravai LifeSciences portfolio.

Qualifications

  • Required: BA/BS degree or higher with 5+ years’ experience in digital marketing.
  • Prior digital marketing experience in Life Sciences, Clinical, Diagnostics, Tech or B2B is required.
  • Proven understanding of online business models and how to test and optimize customer experience to deliver results.
  • Skilled at managing complex projects with strong attention to detail.
  • Experience managing marketing budget and ROI optimization.
  • Highly creative with experience in identifying target audiences (segmentation) and devising digital campaigns that engage, inform and motivate prospects through the marketing funnel.
  • Up-to-date with the latest trends and best practices in online marketing and measurement.

Preferred Skills

  • Demonstrable experience leading and managing SEO/SEM, marketing database management, email, social media and display advertising.
  • Understanding of UX design and web best practices. Must be comfortable with HTML programming.
  • Knowledge of website platforms (Magento preferred).
  • Experience with search analytics (Moz, SEMRush etc.) and optimization.
  • CRM (Salesforce) expertise / certification desired.
  • Solid knowledge of marketing automation software (Pardot preferred)
  • Experience in optimizing landing pages, user funnels and A/B testing.
  • Experience with website analytics (Google Analytics, CrazyEgg etc.)
  • Strong evidence of building strong relationships with internal and external customers. 
  • Excellent communication & copywriting skills with proven ability to clearly convey complex ideas and data in email, web copy, video, and other mediums. 
  • Strong analytical/modeling skills with the ability to convert raw data into actionable insights. Experience with BI tools (example: Data Studio, Tableau etc.) preferred.
  • Thrives in a fast-paced environment that requires successful management of multiple projects and resources concurrently and with high attention to detail.

 

 

Education

BA/BS degree or higher with 5+ years’ experience in digital marketing.

Apply Now